Returns & Exchanges

At Mitchell Brands, we want you to be fully satisfied with your skincare journey. If you are not completely happy with your purchase, you may return unopened and unused products within 30 days of delivery for a full refund.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team with your order number and the reason for the return to receive an authorization code.

• 2.
  Pack Securely

  Place the unused items in their original packaging, ensuring they are well-protected to prevent damage during transit.

• 3.
  Ship the Package

  Affix the provided return label or ship via your preferred carrier to our processing center, keeping a copy of your tracking number.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will issue a refund to your original payment method within 7-10 business days.